Privacy Policy KingGroup88 – Our Commitment to Protecting Members' Personal Data in Malaysia

1Introduction & Scope of the Privacy Policy

This Privacy Policy explains how KingGroup88 ("we", "platform") collects, uses, stores, and protects your personal information when you use the KingGroup88 online entertainment platform, accessible at kinggroup88.run. This Policy applies to all registered members, website visitors, and anyone who interacts with KingGroup88 services.

KingGroup88 is committed to protecting every member's privacy and operates in accordance with internationally recognised data protection principles. We believe that member trust is built through transparency — and this Privacy Policy is part of that commitment.

By registering an account or using any KingGroup88 service, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the platform. You are also encouraged to read this Privacy Policy together with the KingGroup88 Terms & Conditions for a more complete understanding of your rights and responsibilities.

2Information We Collect

KingGroup88 collects personal information in various ways depending on how you interact with our platform. The following are the main categories of information we collect:

Information You Provide Directly:

• Registration information: full name, phone number, date of birth, and password when registering a KingGroup88 account.
• KYC Information: a copy of your Malaysian identity card (MyKad), passport, or other accepted identity verification document when required for the verification process.
• Payment information: bank account numbers, digital wallet details (Touch 'n Go eWallet, GrabPay, Boost, ShopeePay), or information related to payment methods used for deposits and withdrawals via DuitNow or FPX.
• Communications: the content of messages you send to the KingGroup88 support team via live chat, WhatsApp, or email.

Automatically Collected Information:

• Platform usage data: game records, betting history, deposit and withdrawal activity, and general usage patterns within the KingGroup88 platform.
• Technical data: IP address, browser type, operating system, device type, and login session data.
• Cookie data: information collected through cookies and similar tracking technologies to improve the user experience on the KingGroup88 platform.

3How We Use Your Information

KingGroup88 uses collected information solely for legitimate purposes directly related to platform operations. Below is a detailed explanation of how your data is used:

KingGroup88 does not use member data to make automated decisions that materially affect members' rights without human intervention. All account suspension or withdrawal rejection decisions involve manual review by qualified staff.

4Legal Basis for Data Processing

KingGroup88 processes members' personal information on a valid legal basis. Depending on the type of processing involved, the applicable basis is as follows:

• Contract performance: Processing necessary to manage your account, handle deposits and withdrawals, and provide the KingGroup88 games and services you have requested.
• Legitimate interests: Processing for fraud prevention, platform security, and service improvement at KingGroup88 — balanced against your privacy rights and our legitimate interests.
• Legal obligation: Processing required to comply with applicable legal obligations, including anti-money laundering (AML) requirements and identity verification (KYC).
• Consent: For certain types of processing, such as sending marketing communications, KingGroup88 requires your explicit consent, and you have the right to withdraw that consent at any time.

5Information Sharing & Disclosure

KingGroup88 does not sell, rent, or disclose members' personal information to third parties for their own commercial purposes. However, under certain limited circumstances, KingGroup88 may share your information as follows:

• Payment service providers: Information required to process transactions is shared with recognised payment providers, including Malaysian banks that support DuitNow and FPX, as well as supported digital wallet providers. All such providers are bound by strict data protection agreements.
• Game software providers: Game data required to operate game sessions is shared with subcontracted game providers that supply slots, live casino, and table games on the KingGroup88 platform.
• Legal authority: KingGroup88 will disclose information to government authorities or law enforcement where required by applicable law, or where KingGroup88 has reasonable grounds to believe that disclosure is necessary to prevent criminal activity or protect public safety.
• Business transfer: In the event of an acquisition, merger, or sale of KingGroup88's assets, member data may be transferred to the receiving entity — with notice provided to members before such a transfer takes place.

6Data Security Measures

Data security is KingGroup88's highest priority. We continuously invest in the latest security infrastructure to ensure every member's personal and financial information remains fully protected at all times.

Key security measures practised by KingGroup88 include:

• 256-bit SSL Encryption: All communications between your browser and KingGroup88's servers are protected by 256-bit SSL encryption, which is practically unbreakable.
• Data encryption at rest: Sensitive data stored in KingGroup88's databases is encrypted using industry-standard encryption for additional protection.
• Role-based access controls: Only staff with a legitimate business need may access member data, and all access is logged and audited.
• 24-hour security monitoring: KingGroup88's security team continuously monitors systems to detect any suspicious activity or attempted intrusions.
• Regular penetration testing: KingGroup88 conducts regular independent security audits to identify and patch vulnerabilities before they can be exploited.
• Two-factor authentication: KingGroup88 members can enable two-factor authentication (2FA) for an added layer of protection on their account login.

While KingGroup88 takes all reasonable steps to protect your data, no system is 100% breach-proof. We therefore encourage members to take their own security precautions, such as using strong passwords, not sharing login credentials, and reporting any suspicious account activity to the KingGroup88 CS team promptly.

7Data Retention Periods

KingGroup88 does not retain members' personal data for longer than is necessary for the purposes stated in this Privacy Policy or as required by applicable law.

• Active account data: Retained for as long as your KingGroup88 account is active and for a reasonable period after account closure for dispute resolution and internal audit purposes.
• Financial and transaction records: Retained for a minimum of 7 years from the transaction date, in accordance with applicable Malaysian laws governing financial records and anti-money laundering requirements.
• KYC Documents: Retained for a minimum of 5 years from the account closure date, in accordance with applicable compliance requirements.
• Customer support communication logs: Retained for 2 years from the date of communication for quality control and dispute resolution purposes.
• Cookie and analytics data: Retained according to your chosen cookie settings — session cookies are deleted when you close your browser, while persistent cookies follow a set duration that you can manage in your browser settings.

Once the relevant retention period has expired, KingGroup88 will securely delete or anonymise the data so that it can no longer be linked to the individual concerned.

8KingGroup88 Member Privacy Rights

KingGroup88 recognises and respects the privacy rights of every member. The following rights are available to all KingGroup88 members:

• Right to Access: You have the right to request a copy of all personal data we hold about you in a readable format.
• Right to Rectification: If any information we hold about you is inaccurate or out of date, you have the right to request an immediate correction.
• Right to Erasure: In certain circumstances, you have the right to request that your personal data be deleted — subject to our legal obligations to retain specific records.
• Right to Restrict Processing: Under certain circumstances, you have the right to request that the processing of your personal data be restricted.
• Right to Data Portability: You have the right to receive your personal data in a structured, machine-readable format for transfer to another service provider.
• Right to Object: You have the right to object to the processing of your data for specific purposes, including direct marketing.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to the withdrawal.

To exercise any of the rights mentioned above, please contact the KingGroup88 privacy team by email at support@kinggroup88.run with the subject line "Privacy Rights Request". KingGroup88 will process your request within 7 business days and may require identity verification before proceeding.

9Cookies Policy

The KingGroup88 platform uses cookies and similar tracking technologies to enhance your experience and ensure the platform runs as intended. Cookies are small text files stored on your device when you visit the KingGroup88 website.

You can manage your cookie preferences through your browser settings. Please note that disabling essential cookies may affect the functionality of the KingGroup88 platform and your overall experience. Optional cookies can be turned off without impacting the platform's core functions.

10Cross-Border Data Transfers

In operating the KingGroup88 platform, some member data may be processed or stored outside Malaysia — for example, on cloud servers located in the Asia-Pacific region. KingGroup88 ensures that all cross-border data transfers are carried out with adequate safeguards in place.

For data transfers to other jurisdictions, KingGroup88 ensures a level of protection equivalent to the standards applicable in Malaysia through data processing agreements with all receiving parties, and by selecting service providers that comply with internationally recognised data security standards.

If you would like to learn more about the safeguards used for a specific data transfer, you may contact KingGroup88's privacy team at support@kinggroup88.run for more information.

11Children's Privacy

The KingGroup88 platform is intended for users aged 18 and above only. KingGroup88 does not knowingly collect, store, or process any personal information from individuals under the age of 18.

If KingGroup88 discovers that personal information belonging to a minor has been collected without proper age verification, we will take immediate steps to delete that information and close the account in question. Any winnings obtained by underage members will be voided.

Parents or guardians who believe their child may have registered a KingGroup88 account without authorisation are encouraged to contact our CS team immediately at support@kinggroup88.run so that the matter can be resolved promptly.

12Changes to This Privacy Policy

KingGroup88 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or services. For material changes, KingGroup88 will notify members via in-platform notifications or email at least 7 days before the changes take effect.

The last updated date of this Privacy Policy is shown at the top of this page. You are encouraged to review this page periodically to stay informed of how KingGroup88 protects your information. Continued use of the KingGroup88 platform after the updated date constitutes acceptance of the revised Privacy Policy.